Privacy and Security Policy

Welcome to Value Wines NZ. We are committed to ensuring the privacy and security of your personal information while providing you with a seamless and enjoyable online shopping experience. This Privacy and Security Policy outlines our practices regarding the collection, use, and protection of your information.

1. Information Collection

We collect the following types of information:

Personal Information: This includes your name, address, email address, phone number, and payment details. We collect this information during the checkout process to fulfill your orders and provide you with a smooth shopping experience.

Account Information: When you create an account on our platform, we collect information such as your username and password to secure your account and provide personalized services.

2. Information Use

We use your information for the following purposes:

Order Fulfillment: To process and deliver your orders, send order confirmations, and provide customer support.

Account Management: To manage your account, personalize your experience, and send you relevant information.

Communication: To notify you about promotions, special offers, and updates related to our products and services, with the option to opt-out.

Security: To protect against fraud, unauthorized access, and other illegal activities.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to external parties. Your information is shared only with trusted third parties who assist us in operating our website, conducting business, or servicing you.

4. Payment Security

We use secure payment gateways to ensure the confidentiality of your payment information. Your payment details are encrypted and transmitted securely over the internet.

5. Cookies

We use cookies to enhance your browsing experience and collect information about how you interact with our website. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to delete your account or request data removal, please contact us at connect@valuewines.nz

7. Security Measures

We implement industry-standard security measures to protect your information. This includes encryption, secure socket layer (SSL) technology, and regular security assessments.

8. Updates to the Privacy Policy

We may update this Privacy and Security Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

9. Contact Information

If you have any questions, concerns, or requests regarding your privacy and security, please contact us at connect@valuewines.nz

Thank you for choosing Value Wines NZ. We are dedicated to ensuring your privacy and security throughout your online shopping experience. Cheers!